This Privacy Policy describes how vitarevivekn , and its subsidiaries and affiliates ("vitarevivekn", "we", "us", and/or "our") process the personal data we collect online (through our websites) and offline (through customer support channels, our points of sale, and through our own promotional activities). We refer to all of these as the "Services." This Privacy Policy explains the types of personal data we collect and process, how we may use and share the data, and the choices available to you regarding our processing of your personal data.
Information We Collect
We collect personal data from you when you provide it to us directly and through your use of the Site. This information may include:
• Information you provide to us when you use our Site (e.g., your name, contact information, gender, product reviews, and any information you add to your account profile);
• Transaction and billing information, if you make purchases from us or while using our Site (e.g., credit/debit card details and delivery information);
• Records of your interactions with us (e.g., if you contact our customer service team, interact with us on social media);
• Information you provide to us when you enter a competition or take part in a survey;
• Information collected automatically using cookies and other tracking technologies (e.g., which pages you viewed and whether you clicked on a link in one of our email updates). We may also collect information about the device you use to access our Site;
• Other information necessary to provide the Site, for example, we can access your location if you give us your consent.
If you also shop in one of our stores, we may combine the information you provide to us in-store (for example, if you make a purchase or join our mailing list in-store) with the information above.
Information We Collect by Automated Means
When you visit our sites, interact with our communications, or visit our stores, we automatically collect certain information. To collect this information, we may use cookies, web beacons, and similar technologies. A "cookie" is a text file that websites send to a visitor's computer or other Internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser. A "web beacon," also known as a pixel tag or clear GIF, is used to transmit information to a web server. We may also collect information about your online activities over time and across third-party websites. The information we collect automatically may include:
URLs that refer visitors to our websites;
Search terms used to access our websites;
Details about emails we send, such as opens, clicks, and unsubscribes;
Details about the devices used to access our websites (such as IP address, browser information, device information, and operating system information);
Details about your interaction with our websites (such as the date, time, length of stay, and specific pages viewed during your visits to our websites, referral activity, and emails you may have opened);
Information about activity in our stores, for example, through closed-circuit television for security monitoring or geolocation to identify traffic in our stores; and
Usage information (such as the number and frequency of visitors to our websites). We may associate this information with your vitarevivekn Kenya account, if you have one, the device you use to log in to our Services, or the email or social media accounts you use to communicate with vitarevivekn.
For more information about how we use cookies, see our Cookie Policy.